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How tradeity Handles Your Personal Information

We built this policy to be plain and direct — no legal maze, no runaround. What we collect from your account, how we use it, and what you can ask us to change or delete is spelled out here in plain American English.

Account data stays yoursPayPal, Venmo, Play+ transactions handled securelyNo data sold to third partiesYou can request a copy or deletionContact us anytime through live chat
tradeity How tradeity Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

Your account data is protected by SSL encryption across every connection — whether you're on a mobile browser in Houston or switching to desktop mid-session. Cookies help us keep you logged in and remember your preferences across devices. You can manage cookie settings from the footer of any page. We hold your personal data only for as long as your account is active or as long as required by applicable law. When you close your account, we follow a documented retention schedule before any permanent deletion.

SSL Encryption Every login and transaction — including PayPal and Venmo deposits — travels over an encrypted connection so your credentials stay private.
Cookie Controls We use session cookies for login continuity and analytics cookies in aggregate only. Adjust your cookie preferences from the page footer at any time.
Data Retention Account records are kept only as long as required by applicable state law or while your account is open. Closed accounts follow a formal deletion schedule.
Access and Correction You can request a copy of your personal data or ask us to correct inaccurate details by contacting support through live chat or your account settings.
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Questions

If you have a question about your data, want to request a copy of what we hold, or need to flag something on your account, our support team handles privacy requests directly. You can reach us through live chat inside your account, by email at the address listed in your account settings, or through the Help section in the mobile app. We aim to respond to all data-related requests within the timeframe required by applicable state law.

Live Chat Open live chat from your account dashboard or the mobile app to reach us directly with any data or privacy question.
Email Support Send your privacy request to the support email listed in your account settings. Include your registered email so we can locate your record.
In-App Help Tap Help inside the app on Android or iOS, then select Privacy or Account Data to submit a formal data request or deletion inquiry.

Common Questions About Your Data at tradeity

Below are the questions we hear most often about how your personal information works on this platform — from payment records to account deletion and everything in between.

We do not sell your data. We share it only with payment processors like PayPal and Venmo, identity verification services, and any authority required by applicable state law.

We record the transaction amount, date, and payment method type. Full Venmo or Play+ card credentials are never stored on our servers — those stay within their own secure systems.

Yes. Submit a data-access request through live chat or the email address in your account settings. We'll confirm your identity and respond within the timeframe state law requires.

Contact support via live chat or email and request account deletion. We follow a documented retention schedule before permanent removal, as required by applicable law.

We use session cookies to keep you logged in across devices and analytics cookies in aggregate form. You can update your cookie preferences through the link in the page footer.

We keep records only as long as required by applicable state law or our legal obligations. After that window closes, your data is permanently removed from active systems.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.